CompTIA A+ 220-1102 (Software) Certification Overview

Greetings everybody. My name is Tech Gee and I want to welcome you all to my CompTIA A+ Core 2 course for exam number 220-1102. The information that I will be presenting in this course is going to give you everything you need to know to successfully pass the CompTIA A+ 220-1102 examination, assuming you study properly.

The CompTIA A+ (A Plus) certification is an entry-level computer certification for PC computer service technicians.  The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing and operating personal computers.

What Skills Will You Learn?

The CompTIA A+ 220-1102 exam will focus on 4 primary areas of study, which are also known as domains:

  • (1.0) Operating Systems will make up 31% of the exam
    • This domain will focus on the installation & support of Windows OS including command line & client support.
    • This domain will also focus on system configuration imaging & troubleshooting for macOS, Chrome OS, Android & Linux OS.
  • (2.0) Security will make up 25% of the exam
    • This domain will focus on identifying & protecting against security vulnerabilities for devices and their network connections.
  • (3.0) Software Troubleshooting will make up 22% of the exam
    • This domain will focus on troubleshooting PC & mobile device issues including common OS, malware and security issues.
  • (4.0) Operational Procedures will make up 22% of the exam
    • This domain will focus on best practices for safety, environmental impacts, and communication & professionalism.

CompTIA A+ 220-1102 Exam Details

The CompTIA A+ 220-1102, which is the latest & greatest exam version, was launched April 2022.

  • At the time of this posting, CompTIA has not scheduled a retirement date for this exam, but normally 3 years after the launch of an exam is when you can expect for that exam to be officially retired so they can begin introducing the latest version.
  • The exam has a maximum of 90 questions.
    • The questions are presented in multiple choice format (single & multiple response), drag & drop questions, and performance-based questions.
  • The exam has a 90-minute time limit.
  • In order to pass the 220-1102 exam, you will need to score 700 points out of a possible 900 points (78%) on the exam.
  • It is recommended by CompTIA that a candidate have at least 9 to 12 months of hands-on experience in the lab or field.
  • The exam is available in English, German, Japanese, Portuguese, Thai & Spanish.
  • Pearson VUE Testing Centers is the company responsible for administering the exam.
  • The cost of the CompTIA A+ 220-1102 exam is $246 USD (discounted exam vouchers are available HERE).

Side Note:  Understand that the CompTIA A+ certification is a 2-part exam.  You must pass the 220-1101 (hardware test) and the 220-1102 (software test) in order to be awarded the CompTIA A+ certification.  You can take either test in any order and you can schedule the exams days, weeks or months apart if you like.  Meaning, if you take the 220-1101 exam on Jan 1st and you take the 220-1102 exam on Dec 1st of the same year, so as long as you pass both exams, you will be awarded the CompTIA A+ certification and the certification will go into effect the day you pass the 2nd exam.